What questions do you have? Let us know by filling out and sending the form below. We will try to answer your questions as soon as we can. Be sure to check out the "Frequently Asked Questions", just below the form, for those answers. Your question may be posted on this page for fellow Society friends to review.


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Your Questions?


Frequently Asked Questions

Scroll through all our FAQ's or click on one of the subheadings below to see that category.
Armani
Box
Care
Catalog
Celeste
Dealers

Disney
Disneyana
Florence Sculture d'Arte
Figurines
Mailing list
Members - The Society
Millennium Collection
Production
Repair
Retired
Trip
Display


Armani

Q: Would you please indicate all of the Giuseppe Armani signatures that are valid?
A: G.A., g. Armani, Giuseppe Armani

Q: Does Giuseppe Armani use models?
A: The answer is no! Giuseppe Armani does get his inspiration for the figurines from observing and meeting people at in-store events.

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Box

Q: The name on the box my figurine came in does not match the name of the figurine. I think I received the wrong box.
A: You probably have the correct box. The name on the box is a description of the figurine (i.e. Maternity) and the name in the catalog is the name of the figurine (i.e. Abiding Love).
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Care

Q: How do I care for my Cold Cast Porcelain figurines?
A: Armani figurines are to be kept out of direct sunlight. You should keep your figurines in their boxes when not out on display and be sure to store the boxes in a dry area. To clean them use a soft, clean, dry brush. You can also use a slightly moist cloth and gently wipe dry. For tight, close areas use a clean make-up brush or small new paint brush to brush away dust. You can use an eraser on smudges. And, a fingernail buffing sponge used very gently works on ONLY white (F finish) figurines. For chips or scratches on the wood bases, use dark Old English Furniture Polish.

Q: My figurines are dirty and need to be cleaned. What is the best way to properly clean them?
A: To clean them use a soft, clean, dry brush. You can also use a slightly moist cloth and gently wipe dry. For tight, close areas use a clean make-up brush or small new paint brush to brush away dust. You can use an eraser on smudges. And, a fingernail buffing sponge used very gently works on ONLY white figurines. For chips or scratches on the wood bases, use dark Old English Furniture Polish. Armani figurines are to be kept out of direct sunlight. You should keep your figurines in their boxes when not out on display and be sure to store the boxes in a dry area.

Q: I am leaving my winter home in Florida for the summer and am concerned about the heat affecting my Giuseppe Armani/Florence Sculture d'Arte figurines.
A: As long as your figurines remain out of direct sunlight the heat should not affect them.
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Catalog

Q: Does Giuseppe Armani/Florence Sculture d'Arte have a catalog with all of the figurines in it?
A: There is a new catalog featuring all of the figurines that are currently available.

Q: My dealer has a bound purple Giuseppe Armani/Florence Sculture d'Arte catalog. How can I get one of these?
A: Bound catalogs can be purchased through Authorized Dealers for $25. Any Member of The Society that purchases "Camille," the Members Only Figurine, will receive this catalog as a gift from The Society. Members of The Society also receive supplemental catalogs as part of their membership.

Q: I am not currently a Member of The Society but I would like to receive notices of upcoming events and new figurine releases. Do you have a mailing list that I can sign up for?
A: No, at this time we only make those notices available via mail to members of The Society. However, you can check events on this web site. Click here to go to the Events page.
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Celeste

Q: I understand a free trip to Europe is being offered by Giuseppe Armani/Florence Sculture d'Arte. How can I enter to win this free trip?
A: When you purchase "Celeste," the Figurine of the Year for 2000, return the postcard included in the box. The trip is a five-day, four-night stay in Florence, Italy. During the trip, the winner will get to meet Giuseppe Armani.

Q: I sent in a postcard for a trip to Italy. When will the drawing take place?
A: The drawing for the five-day, four-night trip to Italy will be January 31, 2001.
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Dealers

Q: As I do not have a Dealer near my home, can I buy directly from The Society or Miller Import?
A: No, Giuseppe Armani/Florence Sculture d'Arte figurines can only be purchased through Authorized Dealers. You can locate a dealer by clicking here. Many Authorized Dealers will make arrangements to ship figurines to you.

Q: I have a retail store and would like to carry Giuseppe Armani/Florence Sculture d'Arte figurines. What do I need to do to be able to carry the figurines in my store?
A: Call Miller Import Corp. at 800-547-2006 or 732-417-0330 and we will give you the contact information for a sales representative in your area. The sales rep will schedule an appointment to visit your store and discuss the Giuseppe Armani/Florence Sculture d'Arte line of figurines with you.
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Disney

Q: Is there anywhere I can go to see the Giuseppe Armani/Disney collection in its entirety?
A: You can view the entire Disney collection on this web site at the Disney Showcase. The Giuseppe Armani/Florence Sculture d'Arte 2000/2001 catalog contains the Disney collection. You can see the newest additions to this collection at your Authorized Giuseppe Armani/Florence Sculture d'Arte Disney Dealer.

Q: How do I find out more information about retired Disney/Giuseppe Armani figurines?
A: Contact The Society with the figurines name and/or style number for more information. You can reach The Society at society@millerimportcorp.com, or by phone at 800-3-ARMANI or 732-417-0330.
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Disneyana

Q: I am interested in attending Disneyana 2001. What figurine will Giuseppe Armani/Florence Sculture d'Arte sculpt for this year's Disneyana? Is there a public day planned for this year? If so, which day is it?
A: This is a very exciting year for Disneyana! This year it will be held in California at the Disneyland Resort! For Disneyana 2001, Giuseppe Armani of Florence Sculture d'Arte has sculpted a marvelous "Cruella De Vil". She is limited to an edition of 750. This dramatic figurine, standing 14" tall, is masterfully sculpted and looks like she's stepped right out of the movie.

Reservations can be made for Disneyana 2001 in California by calling 407-827-7600. September 8th is the public day. There is a $10 per person admission to Disneyana which must be purchased in advance. Please call 407-827-7600 to purchase you ticket.
As more information about Disneyana 2001 becomes available it will be posted on our web site. We are planning to devote a separate page just for this year's Disneyana Convention in California.
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Florence Sculture d'Arte

Q: I am planning a trip to Italy. Is it possible for me to visit Florence Sculture d'Arte?
A: Florence Sculture d'Arte will only schedule tours for Members of The Society when possible. Tours are only given on Thursdays and must be scheduled through The Society at least two weeks prior to the tour. To schedule a tour, contact The Society at 800-3-ARMANI or 732-417-0330.
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Figurines

Q: What special figurines are offered to people who are not Members of The Society?
A: Collectors who are not members of The Society can purchase the Figurine of the Year and the Event Figurine (when attending events). The 2000 figurines are "Celeste" and "Emma" respectively. These two figurines are limited to the year of production only.

Q: What special figurines are available only to Members of The Society?
A: Members of The Society are the only ones who can purchase Members Only figurines. The 2000 Members Only figurine is "Camille." With the purchase of "Camille" members receive a 2000/2001 catalog. Also for members only is the annual Free Gift with membership. This year "Starr" is the free gift when you join The Society.

Q: What processes are unique to the production of a Giuseppe Armani/Florence Sculture d'Arte figurine?
A: The main component in the figurines is Kaolin, which is also the main component of porcelain. This substance produces the hardness of the finished product and creates the proper surface for the coloring and decorating process, resulting in bright and lively colors. Florence "ties" Kaolin with Resins, giving the origin to a catalyzed semi-liquid component used for their casting process. The original Armani sculpture is made of regular clay that has to be dried and fired, and a female mould will then be produced. The female mould is used to create the male "master mould." This master mould serves the purpose of originating as many female moulds as needed for quantities to be produced (from 40 to 50 pieces depending on the details of the sculpture). The catalyzed component is then poured into the moulds until the material hardens. The moulds will then be opened and the rough pieces will be originated. Each and every one of these pieces will need to be finished by hand to eliminate mould marks and to accentuate details. The figurines then go through the decorating process until completion. It is interesting to know that the entire process is done by hand, and no machines are used. By using this technique, the result is a finished piece with brilliant colors and fine workmanship.

Q: What makes the coloration of the Giuseppe Armani/Florence Sculture d'Arte figurines so outstanding and unique?
A: Each and every figurine is hand painted and the painting process itself is known only to Pietro Ravenni and the supervisors of painting at Florence Sculture d'Arte.

Q: Would you please indicate all of the Giuseppe Armani signatures that are valid?
A: G.A,. g. Armani, Giuseppe Armani

Q: Does Giuseppe Armani/Florence Sculture d'Arte have a catalog with all of the figurines in it?
A: There is a new catalog featuring all of the figurines that are currently available.

Q: When will the Fall Giuseppe Armani/Florence Sculture d'Arte figurines be at my local Dealer?
A: The 2000 Fall figurines will be arriving at your Authorized Dealer during the end of July and beginning of August.

Q: I have a figurine that looks like the style of Giuseppe Armani/Florence Sculture d'Arte but I do not recognize the signature as one of Mr. Armani's. How can I determine if this is truly an Armani sculpture or a knockoff?
A: Send a clear photograph of the sculpture and a close up picture of the signature along with a detailed request of the information you would like to receive. All Giuseppe Armani figurines have one of his signatures on them. Send requests to The Society, 300 Mac Lane, Keasbey, NJ 08832.

Q: I would like to know the value of some of my figurines now that they are retired. If I give you the name of a figurine, can you tell me what it is worth?
A: The Society and Miller Import Corp. do not deal in the secondary market. We can tell you the last retail price of the figurine. With the figurine's name and style number, a secondary market should be able to supply you with the information you are looking for. You can reach the Ohi exchange at 800-627-1600 or CIB at 847-842-2200.

Q: Do you have to be a member of The Society to purchase the Millennium Collection set?
A: No. However, in order to receive the bases for the figurines gratis you need not only to be a member of The Society, you also need to purchase all three figurines simultaneously.

Q: I have a figurine with an "N" crown on it. What is the significance of this symbol?
A: The Capodimonte Crown and N signify that the modern factory of Florence Sculture d'Arte and the artist Giuseppe Armani follow the age old traditions of the original Capodimonte porcelain. The "traditional" blue crown and N are marks of Capodimonte and date from the Royal Manufacturer of Capodimonte in Naples, Italy, which flourished until 1806. These images represent the Imperial Symbol of Napoleon and were used by all kings reigning in Napoleon's empire. Around 1925 the production of artistic porcelain in the tradition of the Naples factory was revived. Since then, particularly in the last two decades, many factories have sprung up. Some of this production has been superb, some not. But all have used the Crown and N and the Capodimonte name as an "umbrella identity." Therefore, one must look beyond the "umbrella identity" to the factory backstamp and signature that identify the true origin of a model. And, it is important to note that the quality of the sculpture ultimately marks its true worth. The style of Capodimonte remains unparalleled in the art of porcelain and ceramics. Its delicate and precise details can only be sculpted by talented artists. The refined painting techniques of the Capodimonte style remain today as vivid representation of how unshaped materials such as clay and kaolin can be ennobled and brought to the level of real artistic expression. Factories throughout the ages have experimented with new techniques and different, sometimes secret formulae. The Florence Sculture d'Arte studio was one of the first to discover a new development that has since been used by many of the major figurine factories in Italy and Britain. Florence Sculture d'Arte has now gained a worldwide reputation as a major force in the world of figurines. Florence Sculture d'Arte and the Master Sculptor Giuseppe Armani are today the peak examples of the heritage of Capodimonte. Their indisputable talents are now appreciated the world over. Capodimonte remains the base in which they operate and together Florence and Armani interpret its style in both traditional and contemporary fashions. In that way, people of different generations can identify with this high form of expression that has endured through the centuries.
Figurines in the Armani Collection bear the following identifying marks
* Factory designation
* Copyright mark
* Artist's mark or signature
* Capodimonte Crown and N
* Limited Edition figurines are numbered
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Mailing list

Q: I am not currently a Member of The Society but I would like to receive notices of upcoming events and new figurine releases. Do you have a mailing list that I can sign up for?
A: No, at this time we only make those notices available via mail to members of The Society. However, you can check events on this web site. Click here to go to the Events page.
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Members - The Society

Q: What special figurines are available only to Members of The Society?
A: Members of The Society are the only ones who can purchase Members Only figurines. The 2000 Members Only figurine is "Camille," With the purchase of "Camille" members receive a 2000/2001 catalog. Also for members only is the annual Free Gift with membership. This year "Starr" is the free gift when you join The Society.

Q: I would like to share the wonderful enjoyment of Membership in The Society with friends. Can membership in The Society be given as a gift?
A: Absolutely! Simply fill out the application, either online or print one out and send it to The Society. If you would like to pay for a gift membership by credit card, be sure to include the information for the recipient as well as your information so the credit card can be processed.

Q: I have moved and want to change my mailing address and contact information. Whom do I need to contact?
A: Contact The Society via e-mail at society@millerimportcorp.com or phone them at 800-3-ARMANI or 732-417-0330. Be sure to give them your full name, membership number, phone number and address.

Q: Can I join The Society on-line?
A: Yes. Click here to go to The Society's Application. Or, you can click here to see the benefits of Membership in The Society.

Q: Do you have to be a member of The Society to purchase the Millennium Collection set?
A: No. However, in order to receive the bases for the figurines gratis you need not only to be a member of The Society, you also need to purchase all three figurines simultaneously.

Q: The name on the box my figurine came in does not match the name of the figurine. I think I received the wrong box.
A: You probably have the correct box. The name on the box is a description of the figurine (i.e. Maternity) and the name in the catalog is the name of the figurine (i.e. Abiding Love).
Back to top.

 

Millennium Collection

Q: Do you have to be a member of The Society to purchase the Millennium Collection set?
A: No. However, in order to receive the bases for the figurines gratis you need not only to be a member of The Society, you also need to purchase all three figurines simultaneously.
Back to top.

 

Production

Q: What makes the coloration of the Giuseppe Armani/Florence Sculture d'Arte figurines so outstanding and unique?
A: Each and every figurine is hand painted and the painting process itself is known only to Pietro Ravenni and the supervisors of painting at Florence Sculture d'Arte.

Q: What processes are unique to the production of a Giuseppe Armani/Florence Sculture d'Arte figurine?
A: The main component in the figurines is Kaolin, which is also the main component of porcelain. This substance produces the hardness of the finished product and creates the proper surface for the coloring and decorating process, resulting in bright and lively colors. Florence "ties" Kaolin with Resins, giving the origin to a catalyzed semi-liquid component used for their casting process. The original Armani sculpture is made of regular clay that has to be dried and fired, and a female mould will then be produced. The female mould is used to create the male "master mould." This master mould serves the purpose of originating as many female moulds as needed for quantities to be produced (from 40 to 50 pieces depending on the details of the sculpture). The catalyzed component is then poured into the moulds until the material hardens. The moulds will then be opened and the rough pieces will be originated. Each and every one of these pieces will need to be finished by hand to eliminate mould marks and to accentuate details. The figurines then go through the decorating process until completion. It is interesting to know that the entire process is done by hand, and no machines are used. By using this technique, the result is a finished piece with brilliant colors and fine workmanship.

Q: I have a figurine with an "N" crown on it. What is the significance of this symbol?
A: The Capodimonte Crown and N signify that the modern factory of Florence Sculture d'Arte and the artist Giuseppe Armani follow the age old traditions of the original Capodimonte porcelain. The "traditional" blue crown and N are marks of Capodimonte and date from the Royal Manufacturer of Capodimonte in Naples, Italy, which flourished until 1806. These images represent the Imperial Symbol of Napoleon and were used by all kings reigning in Napoleon's empire. Around 1925 the production of artistic porcelain in the tradition of the Naples factory was revived. Since then, particularly in the last two decades, many factories have sprung up. Some of this production has been superb, some not. But all have used the Crown and N and the Capodimonte name as an "umbrella identity." Therefore, one must look beyond the "umbrella identity" to the factory backstamp and signature that identify the true origin of a model. And, it is important to note that the quality of the sculpture ultimately marks its true worth. The style of Capodimonte remains unparalleled in the art of porcelain and ceramics. Its delicate and precise details can only be sculpted by talented artists. The refined painting techniques of the Capodimonte style remain today as vivid representation of how unshaped materials such as clay and kaolin can be ennobled and brought to the level of real artistic expression. Factories throughout the ages have experimented with new techniques and different, sometimes secret formulae. The Florence Sculture d'Arte studio was one of the first to discover a new development that has since been used by many of the major figurine factories in Italy and Britain. Florence Sculture d'Arte has now gained a worldwide reputation as a major force in the world of figurines. Florence Sculture d'Arte and the Master Sculptor Giuseppe Armani are today the peak examples of the heritage of Capodimonte. Their indisputable talents are now appreciated the world over. Capodimonte remains the base in which they operate and together Florence and Armani interpret its style in both traditional and contemporary fashions. In that way, people of different generations can identify with this high form of expression that has endured through the centuries.
Figurines in the Armani Collection bear the following identifying marks
* Factory designation
* Copyright mark
* Artist's mark or signature
* Capodimonte Crown and N
* Limited Edition figurines are numbered
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Repair

Q: I have a figurine with a chip on it. Can I send it to you to be repaired?
A: No, we do not do repairs, you would need to contact an expert in art restorations. Following are a few restorers to consider:

Ceramic Restorations of Westchester
Peekskill, NY
(914) 734-8410
www.CollectorsResources.com

Art Restoration, Inc.
Dallas, TX
(214) 350-0811

Robert Bahna Sans-Souci-North
Miami, FL
(305) 895-7373

Craig Dodge Restorations
St. Louis, MO
(314) 843-1931

R. DiCarlo
Orlando, FL
(407) 886-7423

Brookes Restorations & Engraving Co.
Los Angeles, CA
(310) 659-8253

H.A. Eberhardt & Sons
Philadelphia, PA
(215) 568-4144

Bill Funk
Coconut Creek, FL
(954) 979-0645

Phoenix Restoration
Phoenix, AZ
(602) 263-5178

Pick Up The Pieces
Costa Mesa, CA
(714) 645-9955

Dale Moore Art & Restoration
Knoxville, TN
(423) 691-2887

Richard Romaniak
Park Ridge, IL
(847) 292-0059

Trefler & Sons
Needham, MA
(781) 444-2685

Wiebolt, Inc.
Terrace Park, OH
(513) 831-2541

Restorations by Valerie
4 Country Club Court
Livingston, NJ 07039
(973)887-7326

Restorations by Patricia
Nutley, NJ
(973) 235-0234
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Retired

Q: I would like to know the value of some of my figurines now that they are retired. If I give you the name of a figurine, can you tell me what it is worth?
A: The Society and Miller Import Corp. do not deal in the secondary market. We can tell you the last retail price of the figurine. With the figurine's name and style number, a secondary market should be able to supply you with the information you are looking for. You can reach the Ohi exchange at 800-627-1600 or CIB at 847-842-2200.

Q: I am looking for a figurine that was recently retired. I understand that dealers sometimes have retired figurines in stock. Is there any way you can tell me who would have the figurine I am looking for?
A: No. There is no way for us to know what Dealers have on-hand. Additionally, some dealers do purchase secondary market figurines. We suggest you contact an Authorized Dealer in your area or a secondary market source when looking for retired figurines.

Q: How do I find out more information about retired Disney/Giuseppe Armani figurines?
A: Contact The Society with the figurines name and/or style number for more information. You can reach The Society at society@millerimportcorp.com, or by phone at 800-3-ARMANI or 732-417-0330.
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Trip

Q: I am planning a trip to Italy. Is it possible for me to visit Florence Sculture d'Arte?
A: Florence Sculture d'Arte will only schedule tours for Members of The Society when possible. Tours are only given on Thursdays and must be scheduled through The Society at least two weeks prior to the tour. To schedule a tour, contact The Society at 800-3-ARMANI or 732-417-0330.

Q: I understand a free trip to Europe is being offered by Giuseppe Armani/Florence Sculture d'Arte. How can I enter to win this free trip?
A: When you purchase "Celeste," the Figurine of the Year for 2000, return the postcard included in the box. The trip is a five-day, four-night stay in Florence, Italy. During the trip, the winner will get to meet Giuseppe Armani.

Q: I sent in a postcard for a trip to Italy. When will the drawing take place?
A: The drawing for the five-day, four-night trip to Italy will be January 31, 2001.
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Display

Q: I have recently purchased a large Giuseppe Armani sculpture and find I need a pedestal for it. Where can I get help finding information for such a pedestal for my Armani figurine?
A: Any Giuseppe Armani/Florence Sculture d'Arte Authorized Dealer will be able to supply you with information for a pedestal.
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